Greetings, This morning I upgrade to otrs 1.0.2-01. I wanted to report some odd behavior I have seen and make sure its not in my setup. When I get a new ticket in the queue and click 'zoom' I get an Internal Server Error, with the following in the web error log: [Wed Mar 19 13:46:03 2003] null: Use of uninitialized value in pattern match (m//) at ../..//Kernel/Output/HTML/Agent.pm line 247. [Wed Mar 19 13:46:03 2003] null: Argument "?" isn't numeric in numeric gt (>) at /home/otrs/otrs/Kernel/Output/HTML/Generic.pm line 730. [Wed Mar 19 13:46:03 2003] [error] Can't use an undefined value as a HASH reference at ../..//Kernel/Output/HTML/Agent.pm line 408. But if I click 'Lock' then 'Zoom', it works correctly. After locking I can click 'zoom' with no problems, wether the ticket is locked or not. Once I click 'Lock', it works. Also I started receiving the following in web error logs also: [Wed Mar 19 13:50:39 2003] [error] /home/otrs/otrs/bin/cgi-bin/index.plfavicon.ico not found or unable to stat [Wed Mar 19 13:50:44 2003] [error] /home/otrs/otrs/bin/cgi-bin/index.plfavicon.ico not found or unable to stat [Wed Mar 19 13:50:57 2003] [error] /home/otrs/otrs/bin/cgi-bin/index.plfavicon.ico not found or unable to stat [Wed Mar 19 13:51:04 2003] [error] /home/otrs/otrs/bin/cgi-bin/index.plfavicon.ico not found or unable to stat [Wed Mar 19 13:51:08 2003] [error] /home/otrs/otrs/bin/cgi-bin/index.plfavicon.ico not found or unable to stat [Wed Mar 19 13:56:15 2003] [error] /home/otrs/otrs/bin/cgi-bin/index.plfavicon.ico not found or unable to stat [Wed Mar 19 13:56:28 2003] [error] /home/otrs/otrs/bin/cgi-bin/index.plfavicon.ico not found or unable to stat [Wed Mar 19 13:56:42 2003] [error] /home/otrs/otrs/bin/cgi-bin/index.plfavicon.ico not found or unable to stat [Wed Mar 19 13:57:39 2003] [error] /home/otrs/otrs/bin/cgi-bin/index.plfavicon.ico not found or unable to stat Not sure exactly what going on, but I thought it can't hurt to post about it. Andrew