Is the ticket archived? On 20.01.2013 21:44, Jean BROW wrote:
2013/1/14 Juan Manuel Clavero Almirón
http://Your_OTRS_Server/otrs/index.pl?Action=AgentTicketZoom;TicketNumber=Nu...
If I searche for the ticket number from the "search" function I do not find it.
If I open the URL I find the ticket http://Your_OTRS_Server/otrs/index.pl?Action=AgentTicketZoom;TicketNumber=Nu...http://your_otrs_server/otrs/index.pl?Action=AgentTicketZoom;TicketNumber=Nu...
Any idea what is wrong?
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