Hi Y,

Try out otrs-manager it does right this and remember that in many case this kind of stat is not allowed ;)

www.tokaware.com

MV

On Mon, Jan 4, 2010 at 4:02 PM, Yogesh Pawar <yogessh.pawar@gmail.com> wrote:
Hi All,

I am using OTRS 2.4.3.We are using  OTRS in customer support field.
We have total 6 engineers.I want to create the report which includes which engineer has closed the ticket & how many tickets he closed.
 
Please help me in creating the reports in OTRS

Yogessh

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