Our staff work in multiple time zones so I need to store all ticket data in UTC.
I believe I have identified the options I want:
- On the server, include $ENV{TZ}='UTC'; in config.pm
- In the SysConfig, Core::Time , TimeZoneUserBrowserAutoOffset is set to Yes
From what I can see, the $ENV{TZ}='UTC'; setting is not taking effect in my environment.
- Windows Server 2008
- ActiveState Perl
Has anyone seen this configuration work before? Is there a page in OTRS that shows the "system clock"?
Hugh