Re: [otrs] Can't opendir(/opt/otrs/var/tmp/CacheFileStorable/DynamicField/b): No such file or directory

Are all OTRS files and directories in your instance be owned by apache user instead of otrs user? ((enjoy)) Carlos Rodríguez

On Jul 27, 2016, at 12:01 PM, Phillipe Smith wrote:

No problems with permissions, otherwise the error would be like "can't write....."

The permissions are OK:

/opt/otrs/var/tmp/CacheFileStorable/DynamicField/6: drwxrws--- 3 apache apache 60 Jul 27 13:54 2 drwxrws--- 4 apache apache 80 Jul 27 13:54 3 drwxrws--- 3 apache apache 60 Jul 27 13:54 4 drwxrws--- 4 apache apache 80 Jul 27 13:54 6 drwxrws--- 3 apache apache 60 Jul 27 13:54 7 drwxrws--- 3 apache apache 60 Jul 27 13:54 a drwxrws--- 4 apache apache 80 Jul 27 13:54 e .....

The Cache is working good, only these problems with DynamicField are ocurring.

Phillipe Smith mailto:phillipelnx@gmail.com> ------------------------------------------------------------- Linux SysAdmin | Developer

2016-07-27 13:43 GMT-03:00 Carlos Rodríguez mailto:carlos.rodriguez@otrs.com>: Hi Phillipe,

I also agree that it seams to be a permission issue, you can also check the directory permissions manually to see if there is something unusual.

((enjoy))

Carlos Rodríguez

...

On Jul 27, 2016, at 10:57 AM, Phillipe Smith mailto:phillipelnx@gmail.com> wrote:

I've already done that, also a otrs.DeleteCache.pl http://otrs.deletecache.pl/, but the problem persists. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs http://lists.otrs.org/mailman/listinfo/otrs

--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs http://lists.otrs.org/mailman/listinfo/otrs

--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs