Hi,
I couldn't run otrs 1.3.1 over SuSE 9.1. I
installed the rpm package without any problems but when I try to goto http://localhost/otrs/installer.pl
it says permission denied and I have these lines in my error log of
apache.
[Fri Oct 1 13:03:05 2004] -e: Apache::Reload:
Can't locate /opt/otrs//Kernel/Modules/CustomerFAQ.pm
[Fri Oct 1
13:03:05 2004] -e: Apache::Reload: Can't locate
/opt/otrs//Kernel/Modules/AgentTicketLink.pm
[Fri Oct 1 13:03:05 2004]
-e: Apache::Reload: Can't locate /opt/otrs//Kernel/System/Encode.pm
[Fri
Oct 1 13:03:05 2004] -e: Apache::Reload: Can't locate
/opt/otrs//Kernel/Modules/AdminAutoResponse.pm
[Fri Oct 1 13:03:05
2004] -e: Apache::Reload: Can't locate
/opt/otrs/Kernel/cpan-lib/Mail/Field.pm
[Fri Oct 1 13:03:05 2004] -e:
Apache::Reload: Can't locate
/opt/otrs/Kernel/cpan-lib/MIME/Parser/Reader.pm
[Fri Oct 1 13:03:05
2004] -e: Apache::Reload: Can't locate
/opt/otrs//Kernel/Modules/AdminCustomerUserGroup.pm
[Fri Oct 1 13:03:05
2004] -e: Apache::Reload: Can't locate
/opt/otrs//Kernel/Config/Modules.pm
[Fri Oct 1 13:03:05 2004] -e:
Apache::Reload: Can't locate
/opt/otrs//Kernel/Modules/AdminPostMasterFilter.pm
[Fri Oct 01 13:03:05 2004]
[error] [client 10.0.0.247] (13)Permission denied: access to /otrs/index.pl
denied
I read a similar email that was replied from Martin
saying to restart apache but it doesn't work.
Any ideas?
thanks