Hi there,

I come back with one of my request but with a proposition

I want to use the Ticket::Frontend::MenuModule###460-Delete

Not to delete the ticket but delete all attachments

I saw in the API doc that line:

ArticleDeleteAttachment()

delete all attachments of an article

    $TicketObject->ArticleDeleteAttachment(

        ArticleID => 123,

        UserID    => 123,

    );

How should I modify the code in order to have this function …

I have one department saying they don’t want to use OTRS because of that feature missing, so it is really IMPORTANT for me to solve that quickly J (defending part of my job J

MANY THANKS

Bye

Phil

Philippe Martignier

Communications Division

Customer Service Section

Email : Philippe.Martignier@wipo.int

Phone : 00 41 022 338 72 36

Building : GB II

Office : 0,3