Hi, I'm just starting to look at OTRS on the CentOS platform. As is quite usual for a package that does not have any/many core devs using it on Redhat-flavours of linux (I assume), I have found that the otrs-provided spec file does not do things quite right for the Redhat-platform. Fortunately, there is an OTRS RPM in the epel repository which has a more suitable layout. I have successfully used this to rebuild the 2.30rc1 RPM. Unfortunately, it is not quite right - specifically, it needs some work on defining which files should me marked "%config(noreplace)" so they are not zapped when the RPM is upgraded. So, I'm looking for some feedback from the otrs team as to which files should be considered "configuration" files and not replaced when the RPM is upgraded. Can anyone give me some guidance in this? Thanks, R.