Did you check the defatul apache error_log?? Maybe it is logging your OTRS errors in there. I'm at Fortaleza, Ceara... Northeast. Daniel Santos daniel.santos@etice.ce.gov.br ETICE - Empresa de Tecnologia da Informação do Ceará www.etice.ce.gov.br +55 (85) 3101.6600 On 08/09/13 14:21, jose.salviati@accenture.com wrote:
Great questions Daniel!
I have tried four different physical machines and one virtual with the same result. I tried it primarily in Chrome but have also used IE 10 and Firefox. They had different variations of the error, but none of them worked.
Firefox and IE are 100% addon/plugin free - I have Google Voice extension in Chrome, but nothing else.
Where in Brazil are you? I spent a few months in Belo Horizonte - LOVE it there! :)
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Daniel Santos Sent: Friday, August 09, 2013 10:17 AM To: otrs@otrs.org Subject: Re: [otrs] Consistent AJAX communication errors are ruining my experience
Jose, did you try it on more than one web browsers and different client machines? Which one are you using? Any addons / plugins installed? Which ones?
Daniel Santos daniel.santos@etice.ce.gov.br ETICE - Empresa de Tecnologia da Informação do Ceará www.etice.ce.gov.br +55 (85) 3101.6600
On 08/09/13 13:47, jose.salviati@accenture.com wrote:
I could only find three *.log files in the OTRS folder, otrs (which I send you), Performance and Ticket Counter. None of those showed any errors at all. Is the webserver log in some other area under a different name?
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Renee B Sent: Friday, August 09, 2013 9:01 AM To: otrs@otrs.org Subject: Re: [otrs] Consistent AJAX communication errors are ruining my experience
On 09.08.2013 17:55, jose.salviati@accenture.com wrote:
I replied to this earlier, but it does not seem to have gone through. Trying it again and will truncate some of the log file messages.
Thank you for the reply Renee! The otrs.log shows no errors - just notices.
And the webserver log?
-- Perl / OTRS development: http://perl-services.de OTRS AddOn repository: http://opar.perl-services.de
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