I figured this out…. I just needed
to edit the sysconfig for tickets to be able to select an agent(optional) to
notify when I submit a ticket.
-Isaac
Isaac Gonzalez
Systems Administrator
AutoReturn
Phone: (415)575-2359
Fax: (415)575-
From:
otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Isaac Gonzalez
Sent: Friday, June 02, 2006 5:43
PM
To:
Subject: [otrs] new
"note!" notifications not getting sent at all
All other agent notifications are working fine I
believe…..so its not an smtp issue.
Not sure where else to look.
Thanks,
isaac
Isaac Gonzalez
Systems Administrator
AutoReturn
Phone: (415)575-2359
Fax: (415)575-