sorry for being multiple, after check previous communication in the list, I've found the prob is due to the missing "stats" group after upgrading from old OTRS. After force adding this into the OTRS, and it works well then. Thanks for your help anyway! :-) Br, J On Sat, 6 Aug 2005, Jason Shih wrote:
Dear OTRS Experts,
currently we've upgrade from version 1.3.2 to 2.0.1, everything goes well after update the schema provided in the package. However, we still have prob displaying the stats-are in menu bar. I've go through the document, but still have no clue to fix this prob.
I would appreciate if someone else can provide any info that I can update from configuration files.
Thanks in advance.
btw, I updated OTRS from rpm downloaded from official website.
BR, J
-- --------------------------------- Jason Shih HPC, Academia Sinica Computing Center Tel: +886-2-27899960 Fax: +886-2-27899949 ---------------------------------