Hi Nils, I think I am getting closer. I have changed the RichTextEditor.dtl file under Kernel\Output\HTML\Company with the one under Kernel\Output\HTML\Standard. Now, I have the "ABC" icon. The new problem is this --> when I click on "ABC", the spell check window pops up but does NOT detect any incorrect words (spell check pop up window is empty). And "YES", the path for the Spell checker is /usr/bin/ispell in the Core::SpellChecker Any other ideas? Thanks! Jose Luis Spahr From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Nils Leideck - ITSM Sent: Wednesday, January 20, 2010 2:23 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] Spell Checker feature Hi, On 20.01.2010, at 18:37, Jose Luis Spahr wrote: Thank you for your help. I just found out that I don't even have the "ABC" button on my text editor when composing/answering tickets. Before I make changes to the config.pm, any other ideas? search for "spell" in the sysconfig and make sure everything, especially the path to your ispell binary, is as you want/expected/need. Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.netmailto:nils.leideck@leidex.net nils.leideck@otrs.commailto:nils.leideck@otrs.com http://webint.cryptonode.de / a Fractal project CU @ CeBIT 2010 in Hannoverhttp://www.otrs.com/en/news-and-press/news-details/article/otrs-auf-der-cebi..., Germany and get to know more about OTRS at booth no. C37 in hall 2 from March 2-6, 2010!