Vittal Aithal wrote:
Has anyone else run into trouble getting OTRS to run correctly on CentOS 4.x? The application runs extremely slow with mod_perl but setting mod_perl up breaks the whole site. Every error is related to not finding a module even though it should be in the path. I followed the instruction to the letter yet after starting over from scratch 5 times it would a huge help to get some pointers.
Hi Jeff
Ensure that you have a recent version (> 3.12) of the CGI perl module installed.
You can see what the current installed version is by running this at the command line:
perl -e 'use CGI;print $CGI::VERSION'
To install the latest CGI from CPAN, by using this command:
perl -MCPAN -e shell
and issuing an 'install CGI' command
I have OTRS 2.1.2 running on CentOS 4.4 and mod_perl without problems. Maybe we can help if you would post the error you're getting. Nils Breunese.