You can (and should) configure OTRS to write attachments to disk and then use any scanner able to detect changes to the file system. Since OTRS writes all attachments to a configurable dir you can tune the scanner to your needs.

You will need to test what happens if the scanner locks access to file while it's scanning or when a virus is detected and the file is quarantined.

Still, your success rate should be good with any scanner.

On Thu, Oct 3, 2013 at 3:46 PM, Jean BROW <everydaywow@gmail.com> wrote:

Hi,

We get a lot of attachment in OTRS and need an virus scanner. Anyone have anything to recommend?

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