Hi Michael, On Wed, Jul 16, 2003 at 01:24:26PM -0500, Michael Rojas wrote:
I've got OTRS running on an old Pentium 233 with 64MB of RAM, and it's awesome!
However, I'm also trying to set it up on a faster PII/400, but I'm trying to use an external database on this other system. I've modified the /Kernel/Config.pm to connect to the remote MYSQL server, but I get the following error in Apache:
[Wed Jul 16 10:31:37 2003] [error] Can't locate object method "splitpath" via package "File::Spec" at /opt/otrs/Kernel/cpan-lib/CGI/Carp.pm line 306.
Would anyone have any ideas as to what this error means?
The MYSQL server that I'm trying to connect to is the same one that is running my working installation of OTRS. Also, I set up OTRS to connect to the local MYSQL, and it works just fine. It's just when I try to connect to the external DB.
Hmm... that's strange. It should work fine with external databases. What is the error message if you execute "/opt/otrs/bin/CheckDB.pl" on the new machine (connecting to the external DB)?
By the way, I struggled to set up OTRS the first time for a long time, and after much intensive researching I discovered that it was because I didnt' have Apache::DBI installed. I wonder if this module could be added as a necessary one to the documentation to help other newbies in the future?
I'll add it. Thanks! :)
OTRS ROCKS!
:)
Michael Rojas, Systems Admin. South Texas Internet 956.504.5252 www.ies.net
-Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ --