
17 Oct
2005
17 Oct
'05
4:16 a.m.
After upgrading from otrs 1.3.2 to 2.0.3, our signatures are no longer above the ticket messages when replying. The code below worked find in our Config.pm file for otrs 1.3.2: # ms_style $Self->{ResponseFormat} = '$Data{"Salutation"} $Data{"StdResponse"} $Data{"Signature"} $Data{"OrigFrom"} $Text{"wrote"}: $Data{"Body"} '; Please advise on how to fix. Thanks, Michael Bush