On Thu, 14 Oct 2004, [ISO-8859-15] Raphaël 'SurcouF' Bordet wrote:
I've finally installed otrs without mod_perl support and I've can't log into after set LDAP parameters in Kernel/Config.pm like this:
$Self->{'AuthModule'} = 'Kernel::System::Auth::LDAP'; $Self->{'AuthModule::LDAP::Host'} = 'localhost'; $Self->{'AuthModule::LDAP::BaseDN'} = 'dc=exploitation,dc=sopragroup'; $Self->{'AuthModule::LDAP::UID'} = 'uid';
Try increasing the log level of the ldap server place the following line in your slapd.conf, loglevel 256 and the following in /etc/syslog.conf local4.* -/var/log/ldap.log then restart ldap and syslog try logging in again and watch the logs. I had the same trouble once and discovered that I had a restriction on the ldap server which prohibited anonymous reads. You may have to add a service account to your ldap tree and then add the following config options. # The following is valid but would only be necessary if the # anonymous user do NOT have permission to read from the LDAP tree $Self->{'AuthModule::LDAP::SearchUserDN'} = 'uid=service'; $Self->{'AuthModule::LDAP::SearchUserPw'} = 'secretpass';