Re: [otrs] Font Formatting In Notification Management?

Yeah... I know what you mean, i have customer Event Notifications configured, and apparently they are sent a s plain text or so, no images etc... If anyone has a solution, that would be great! Thanks and Best Regards, Muhammad El-Sergani. On Thu, Apr 28, 2011 at 4:56 PM, Gadow, Shawn wrote:

Thanks,

The first thing you replied isn’t what I was looking for.. rich text is enabled it just don’t allow text formatting from what I saw in the notifications(Event) section I will try the other and see if that will achieve what I am looking for

*From:* otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] *On Behalf Of *Marco Vannini *Sent:* Thursday, April 28, 2011 9:50 AM *To:* User questions and discussions about OTRS. *Subject:* Re: [otrs] Font Formatting In Notification Management?

additionally you can install html5 editor from Martin here http://opar.perl-services.de/bin/index.cgi/package/M/MA/MARTINEDENHOFER/Aloh...

On Thu, Apr 28, 2011 at 4:43 PM, Marco Vannini wrote:

You should find richtext searching in sysconfig if i m not wrong

Il giorno 28/apr/2011 16.40, "Gadow, Shawn" ha scritto:

...

Since my last question was answered so easily I figured I would throw

another probably easy question out there..

...

I would like to do some font formatting such as color, bold, underline,

etc. etc. in the notification management text body field.. I tried html which it don't recognize and I didn't figure it would but I tried anyway.. Is there a way to format the font in this location or change that box to use the WYSIWYG editor?

...

Shawn Gadow Network Administrator Oregon Community Unit School District 220

"Security is when everything is settled. When nothing can happen to you.

Security is the denial of life." - Germaine Greer

...

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