Re: [otrs] Generic agent - database query?

On Mon, 29 Nov 2004 11:43:45 +0200, Rudi Kramer wrote:

Good Morning

I'm not sure if this is a silly question but here goe's anyway.

To utilize the generic agent web interface you need to add the following string to your cronjob:

*/5 * * * * $HOME/bin/GenericAgent.pl -c db >> /dev/null

Now this is suppsoed to run every 5 minutes but in the web interface you also have to setup the schedule, this can only be run every 10 minutes, so is the cronjon run every 5 minutes but it only get's actioned every 10?

Web interface based agents will be actioned only every 10 minutes. However, if you have jobs defined in GenericAgent.pm, these will be actioned every 5. Hth, Tyler Hepworth