Joseph Thomas wrote : [...]
when i click this link..[ Customer Users <-> Groups http://localhost/otrs/index.pl?Action=AdminCustomerUserGroup ] im getting a message like this, """"Warning: Sorry, feature not active! *Comment:* CustomerGroupSupport needs to be active in Kernel/Config.pm, read more about this feature in the documentation. Take care!""""' [...]
Hi Joseph, you really should read the documentation first. And you have to provide a meaningful subject, all your postings have the same subject. You find more about customer groups in chapter 5.3 of the OTRS admin manual : http://doc.otrs.org/2.4/en/html/x1157.html Regards Alexander -- radprax Gesellschaft fuer medizinische Versorgungszentren mbH, Bergstr. 7 - 9, 42105 Wuppertal, Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119 Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. Renate Tewaag Amtsgericht Wuppertal: HRB 19359, St.-Nr.: 132/5889/0264, DE 814559152 Web: http://www.radprax.de