Hi

I'm solved the problem.

The new BIDateChecksum (a modified copy of DateChecksum) had the old package definition:

package Kernel::System::ITSMChange::Number::DateChecksum

I modified the definition into

package Kernel::System::ITSMChange::Number::BIDateChecksum

and now all works fine.

Sorry for my mistake ...

stefano boccanera

2011/6/30 Stefano Boccanera <sboccanera@gmail.com>
Hi

I catched following error using the otrs.ITSMChangeDelete.pl (the real procedure that output the error is otrs.ITSMChangesCheck.pl) - (OTRS 3.0.8, ITSM 3.0.3)

Can't locate package Kernel::System::ITSMChange::Number::BIDateChecksum for @Kernel::System::ITSMChange::ISA at /opt/otrs/Kernel/System/ITSMChange.pm line 101.

depite the errors  the changes I want to delete are really deleted.

BIDateChecksum module is a custom module that creates a custom Change  id string. It works fine and the module is into the right directory  Kernel/System/ITSMChange/Numbers

what's the problem ?

best regards

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Stefano Boccanera




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Stefano Boccanera