Hi Michiel, ok,
But the action of "REMOVED" is no longer available when I run the Bulk Action.
Tks,
Date: Wed, 4 Nov 2009 09:32:50 +0100
From: mb@otrs.org
To: otrs@otrs.org
Subject: Re: [otrs] Option REMOVED in Bulk Action.
Hi Rodrigo,
In the OTRS versions before 2.4 the Bulk Action was implemented as a frontend module (meaning that you'd have a button on the top of your screen, just like "Ticket" and "QueueView", to do a bulk action).
In 2.4, the bulk action has been integrated in the S/M/L view of the tickets. You'd have checkboxes before the tickets, and a 'Bulk Action' button on the bottom of the screen to go with that. There's even a checkbox next to the 'Bulk Action' button that does 'select all' if you'd need that!
-
Michiel Beijen
R&D
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On Tue, Nov 3, 2009 at 10:21 PM, Rodrigo Correa
