[otrs] How can I add a ticket ?

Hi all ! I just installed otrs for evaluation and I couldn't get the way to add a ticket. I could add notes, users, etc. but no new tickets. Also, I couldn't find this info in the doc. How can I do that ? THanks ----------------------------------------------------------------------------------------- Saludos Ruben Sajnovetzky CCNA - NCC Network Consulting Engineer Americas International Advanced Services - Matrix Team Cisco Systems Ing. Butty 240 - Piso 17 1001 - Buenos Aires - Argentina Phone: +54-11-4341-0100 x177 rsajnove@cisco.com ---------------------------------------------------------------------------------------