8 Sep
2004
8 Sep
'04
6:29 a.m.
Hi Alex, On Tue, Sep 07, 2004 at 07:36:58AM +0200, Alex Mihicinac wrote:
today I had strange situtation - my exagent who's OTRS username is set to invalid, got two follow-ups. Howcome? I don't want to delete username, since I'd delete ticket-owner relations with that too.
P.S. We are still using OTRS v1.1.3
With OTRS 1.3 this problem is fixed.
TIA,
Alex
Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!