
Mark Nernberg wrote:
This is a repost, as there has been no positive response. This is now the FOURTH TIME I am posting! Getting some reasonable answer would be nice.
And I didn't mind the second and third time you posted this, but enough's enough. You're not paying for any kind of support for this software, so I don't see how you can expect to get an answer to all your questions immediately. If you follow the thread of discussion in here, you'll see that all questions that people actually know the answer to, get responses. If you're new to the whole GPL idea, I suggest you do some reading. And please stop wasting our collective bandwidth with your ongoing -demands- for support. The kind of support you're asking for usually comes with a price [1]. The only thing you're getting from this, if anything, are annoyed fellow users of OTRS. - Marius [1] http://otrs.org/support/