[otrs] LDAP-integration on fields

Hi, When we create a new phone ticket, the "From" field makes LDAP lookups on the AD and the same thing happens on the "To" field on a new email ticket. Can this functionality be extended to all email fields in OTRS? It would be immensely useful to have it available on "reply" and "forward" actions. -- Lars Jørgensen Gyldendal IT Infrastruktur tel +45 33 75 57 95 itlj@gyldendal.dk