Hello,
I have installed otrs on a gentoo box and I'm so close to gettting it to work
but I am stuck on a problem with Apache and virtual hosts.
Can you help?
My first attempt at a Apache Vhost config file:
ScriptAlias /otrs/ "/var/www/ticket.precognet.com/otrs-2.1.5/bin/cgi-bin/"
Alias /otrs-web/ "/var/www/ticket.precognet.com/htdocs/"
ServerName ticket.precognet.com
DocumentRoot /var/www/ticket.precognet.com/htdocs
ErrorLog /var/log/apache2/ticket.precognet.com.error_log
CustomLog /var/log/apache2/ticket.precognet.com.access_log combined
AllowOverride None
Options +ExecCGI -Includes
Order allow,deny
Allow from all
</Directory>
AllowOverride None
Order allow,deny
Allow from all
</Directory>
</VirtualHost>
This is what I get in the apache logs though:
[Fri Feb 23 17:11:52 2007] [error] Can't locate
Kernel/System/Web/InterfaceAgent.pm in @INC (@INC
contains: /usr/sbin/../../Kernel/cpan-lib /usr/sbin/../.. /home/httpd/perl /etc/perl /usr/lib/perl5/vendor_perl/5.8.8/i686-linux /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl /usr/lib/perl5/site_perl/5.8.8/i686-linux /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl /usr/lib/perl5/5.8.8/i686-linux /usr/lib/perl5/5.8.8 /usr/local/lib/site_perl . /usr/lib/apache2)
at /var/www/ticket.precognet.com/otrs-2.1.5/bin/cgi-bin/index.pl line 41.
\nBEGIN failed--compilation aborted
at /var/www/ticket.precognet.com/otrs-2.1.5/bin/cgi-bin/index.pl line 41.\n
My second attempt at a Apache Vhost config file:
ScriptAlias /otrs/ "/var/www/ticket.precognet.com/otrs-2.1.5/bin/"
Alias /otrs-web/ "/var/www/ticket.precognet.com/htdocs/"
ServerName ticket.precognet.com
DocumentRoot /var/www/ticket.precognet.com/htdocs
ErrorLog /var/log/apache2/ticket.precognet.com.error_log
CustomLog /var/log/apache2/ticket.precognet.com.access_log combined
AllowOverride None
Options +ExecCGI -Includes
Order allow,deny
Allow from all
</Directory>
AllowOverride None
Order allow,deny
Allow from all
</Directory>
</VirtualHost>
This is what I get in the apache logs though:
[Fri Feb 23 17:15:03 2007] [error]
slurp_filename('/var/www/ticket.precognet.com/otrs-2.1.5/bin/index.pl') /
opening: (2) No such file or directory
at /usr/lib/perl5/vendor_perl/5.8.8/i686-linux/ModPerl/RegistryCooker.pm line
540
Here is a capped structure of the directories
.
./htdocs
./htdocs/images
./cgi-bin
./error
./icons
./otrs-2.1.5
./otrs-2.1.5/Kernel
./otrs-2.1.5/bin
./otrs-2.1.5/bin/cgi-bin
./otrs-2.1.5/bin/fcgi-bin
./otrs-2.1.5/scripts
./otrs-2.1.5/var
...
Index.pl can be found at: ./otrs-2.1.5/bin/cgi-bin/index.pl
Any help or pointers to dcumentation are welcome. I read the manual but it
seems gentoo moved things arround.
Many thanks
-Ed
