Re: [otrs] Move data from live server to local version of OTRS

Hi,

Hiya we want to move the data from our live server to a local version of OTRS. For reasons of space/speed as well as to have a backup.

make a backup of your database (sql dump) and import it into your local database. iirc, you use 2.2 or 2.3 on your production server and 2.4 on your local machine? you should use the same version to avoid problems or the need to update the data. hth, Lars