Hi Steve, Thanks for the info. I guess you know the question i have now, how and where can I configure that? Thanks Mike -----Ursprüngliche Nachricht----- Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von Steven Carr Gesendet: Mittwoch, 4. Februar 2009 16:04 An: User questions and discussions about OTRS. Betreff: Re: [otrs] OTRS Manager App James, Michael wrote:
I have the Host, Port, User, Password, however I still cannot connect. We are running OTRS on Linux, did you have any issues connecting with port 3306?
You will need to ensure that your MySQL database can be accessed from other IP addresses, and that the OTRS user to connect to the database with has the ability to logon from any host. Steve -- Steven Carr Senior Network Security Engineer - Khipu Networks Ltd. support@khipu-networks.com - www.khipu-networks.com Secure - Compliant - Infrastructure Registered Office: Fairfax House, 15 Fulwood Place, London WC1V 6AY Registered in England. Company Number 5218573