Oct 14 15:42:41 l33t sendmail[7346]: h9EJgeUK007346: to=otrs, ctladdr=root
(0/0), delay=00:00:01, xdelay=00:00:00, mailer=relay, pri=30024,
relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (h9EJgfpD007348 Message
accepted for delivery)
Oct 14 15:42:42 l33t sendmail[7349]: h9EJgfpD007348:
to=, ctladdr= (0/0),
delay=00:00:01, xdelay=00:00:01, mailer=local, pri=30513, dsn=2.0.0,
stat=Sent
procmail: [7265] Tue Oct 14 15:39:11 2003
procmail: No match on ! "^From.*@uslec.com"
procmail: Match on ! "^From.*@example.com"
procmail: Couldn't determine implicit lockfile from "grep"
procmail: Locking ".lock"
procmail: Executing "grep,-vi,^X-OTRS-"
procmail: Unlocking ".lock"
procmail: No match on "^Sender:.*@hotmail.com"
procmail: Match on "TO:.*hostmaster"
procmail: Couldn't determine implicit lockfile from "formail"
procmail: Locking ".lock"
procmail: Executing "formail,-I,X-OTRS-Queue: Hostmaster Queue"
procmail: Unlocking ".lock"
procmail: Locking "/opt/otrs//var/INBOX.Backup.2003-10.lock"
procmail: Assigning "LASTFOLDER=/opt/otrs//var/INBOX.Backup.2003-10"
procmail: Opening "/opt/otrs//var/INBOX.Backup.2003-10"
procmail: Acquiring kernel-lock
procmail: Unlocking "/opt/otrs//var/INBOX.Backup.2003-10.lock"
procmail: Couldn't determine implicit lockfile from
"/opt/otrs//bin/PostMaster.pl"
procmail: Locking ".lock"
procmail: Executing "/opt/otrs//bin/PostMaster.pl"
procmail: [7265] Tue Oct 14 15:39:12 2003
procmail: Assigning "LASTFOLDER=/opt/otrs//bin/PostMaster.pl"
procmail: Unlocking ".lock"
procmail: Notified comsat: "otrs@:/opt/otrs//bin/PostMaster.pl"
Thanks ;)
-----Original Message-----
From: Martin Edenhofer [mailto:martin@edenhofer.de]
Sent: Tuesday, October 14, 2003 3:37 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] OTRS to ignore certain emails
On Tue, Oct 14, 2003 at 03:25:44PM -0400, Rogers, Weston wrote:
Take care that your MTA is configured with procmail. It doesn't
looks so.
It's sendmail, and it's configured with procmail properly .. Also the
test
cat /opt/otrs/doc/test-email-1.box | /opt/otrs/bin/PostMaster.pl
works as supposed... Anything else I can try? Is the .mailfilter file
supposed to be updated with the .procmailrc changes you make?
What is in your /var/log/mail if you send an email to your local otrs user?
And what is in the procmail log ~otrs/var/log/procmail-$MONTHFOLDER.log?
Wes
Martin
--
Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/
--
"The number of Unix installations has grown to 10, with more expected."
The Unix Programmer's Manual, 2nd Edition, June 1972
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