Hello Folks We're on 1.2 still but works wonderfully. Never crashes, absolutely reliable. Odd problem, when replying to customers, somehow we have an extra ' /' suddenly appear. Like this: Dear Crossley Tim \, Thank you for your request. . . . Where could this have originated from? Thanks in advance Rajendrakumar Varsani BSc (Hons) Department for Environment, Food and Rural Affairs (Defra) This email and any attachments is intended for the named recipient only. If you have received it in error you have no authority to use, disclose, store or copy any of its contents and you should destroy it and inform the sender. Whilst this email and associated attachments will have been checked for known viruses whilst within Defra systems we can accept no responsibility once it has left our systems. Communications on Defra's computer systems may be monitored and/or recorded to secure the effective operation of the system and for other lawful purposes.