Hi <span style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:13px;background-color:rgb(255,255,255)">Kaushal</span><div><font color="#222222" face="arial, sans-serif"><br></font></div><div><font color="#222222" face="arial, sans-serif">If you want to send a email, you can use a respose forms. </font></div>

<div><font color="#222222" face="arial, sans-serif"><br></font></div><div><font color="#222222" face="arial, sans-serif">You can activate on the admin area. </font></div><div><font color="#222222" face="arial, sans-serif"><br>

</font></div><div><font color="#222222" face="arial, sans-serif"><br></font><br><div class="gmail_quote">2013/2/19 Kaushal Shriyan <span dir="ltr">&lt;<a href="mailto:kaushalshriyan@gmail.com" target="_blank">kaushalshriyan@gmail.com</a>&gt;</span><br>

<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Hi<div><br></div><div>Is there an UI application for call center which integrates with OTRS application meaning the agents can respond to the customer queries similar to email interface like gmail?</div>

<div><br></div><div>

Regards,</div><div><br></div><div>Kaushal</div><div><br></div>
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