Hi Alvaro,

> On Aug 23, 2018, at 12:55 AM, Alvaro Cordero <alvaro@gridshield.net> wrote:
>
> I found out that when creating a Ticket Process or using any of the AD, even if I can choose an attachment it does not get attached to the Ticket. I can use a regular note screen and add attachments.
>

Should be fixed in the next patch level. See https://bugs.otrs.org/show_bug.cgi?id=14014 and https://github.com/OTRS/otrs/blob/rel-6_0/CHANGES.md

- Roy

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