Thanks for your response.

The permissions look correct and the file are owned by apache:nobody which is correct for this system.

The only things in the Kernel/System/Cache folder is 'File.pm'. I assume thats ok.

I also do not see any entries in the apache error or access log.

I wonder what else it might be?

On Wed, Nov 19, 2008 at 4:49 PM, Gonéri Le Bouder <goneri.lebouder@atosorigin.com> wrote:
On Wed, Nov 19, 2008 at 03:59:44PM -0500, James Chase wrote:
> Hi All,
>
> I'm having a slight problem after upgrading from 2.2.4 to 2.3.3 on a CentOS
> 4 (RHEL4) machine. I get the following lines in '/var/log/messages' quite
> often.
>
> Oct 27 09:57:43 tao OTRS-CGI-10[31841]:
> [Error][Kernel::System::Cache::Get][Line:137]: Need Type!
> Oct 27 09:57:43 tao OTRS-CGI-10[31841]:
> [Error][Kernel::System::Cache::Set][Line:105]: Need Type!
>
> As far as I can tell it only occurs when I login to the OTRS web front end
> and browse through the links.
I think Apache can't write in the otrs directory. You should run the
./bin/SetPermissions.sh script.

cheers,

   Gonéri
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