
You mean this section Falko?
# UserSyncLDAPMap
# (map if agent should create/synced from LDAP to DB after login)
$Self->{UserSyncLDAPMap} = {
# DB -> LDAP
Firstname => 'givenName',
Lastname => 'sn',
Email => 'mail',
};
I do have this (EXACTLY entered like this) in the Config.pm file. Am I missing anything else??
The other query I have is about where the actual data is stored relating to the LDAP settings. I changed most of the entries through the web based sysconfig, and they have been saved, but they DON'T appear in the config.pm file.
Does anyone know in which file they reside???
-----Original Message-----
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of falko.zurell@idmedia.com
Sent: 25 May 2006 09:44
To: User questions and discussions about OTRS.org
Subject: AW: [otrs] LDAP & Active Directory
Hi Gary,
Do you need excessiv data from the AD? We also have our customers authenticate against an AD but didn't had to import one customer in the Mysql DB. This is done automatically by OTRS if needed when a Customer log in first.
There is a special parameter in the Config.pm which provides this functionality:
$Self->{"UserSyncLDAPMap"} = ...
Make sure this is set to your values and not commented out.
Kind regards
Falko Zurell
Head of Application Management
I-D Media AG
Ohlauer Strasse 43
D-10999 Berlin
fon: +49 (0)30 - 2 59 47 - 357
fax: +49 (0)30 - 2 59 47 - 111
mobile: +49 (0)160 - 3 62 52 77
web: http://www.idmedia.com
mail: falko.zurell@idmedia.com
----- Original Message -----
From: otrs-bounces
Sent: 25.05.2006 09:55
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