Hi Milan,
Hello people, I have OTRS 2.2.6 http://otrs.org/ installed. We want to know how many tickets somebody resolved. We used search with time period for it, but now we are on limit 2000 tickets and I know that it's limit for searching in OTRS. Is there another way how to report count of resolved tickets for time period for each user ?
Just raise your search limit in Sysconfig, or is this not an option for you? -- Shawn Beasley ((otrs)) :: OTRS AG :: Norsk-Data-Straße 1 :: 61352 Bad Homburg Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Geschäftssitz: Bad Homburg Amtsgericht Bad Homburg, HRB 10751 Steuernummer: 003/240/97521 Aufsichtsratsvorsitzender: Burchard Steinbild Vorstandsvorsitzender: André Mindermann