Hello there,

On the organization we're deploying OTRS on, they'd like to give access to the Import/Export feature to users who don't have admin access.

Is there any way to give access to this feature to a certain group of users? I'm almost sure it is possible, I just don't know how.

Any help on this is much appreciated.

Thanks in advance,

Leonardo Certuche
www.itconsultores.com.co
Medellín, Colombia