[otrs] R: Missing the ticket after it was closed

You can also enable statusview on agent frontend. Ciao, d. -----Messaggio originale----- Da: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Per conto di Nils Breunese (Lemonbit) Inviato: venerdì 26 settembre 2008 10.28 A: User questions and discussions about OTRS. Oggetto: Re: [otrs] Missing the ticket after it was closed Qing Zhang wrote:

I am new to the OTRS. The system works well so far. But I can not find the ticket anymore after I close it. Is there any body can help on this?

You can use the search function. Nils Breunese. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs