
28 Feb
2005
28 Feb
'05
3:47 p.m.
Hello Mr. Martin,
I'd like to do some customization of the OTRS notifications (specifically, Customer:OwnerChange). Is there a listing somewhere of the valid tokens that can be used in the notification e-mails (i.e.,
, , etc.)? I have looked through the manual, but can find no reference to the valid placeholder tokens beyond the ones in the default notifications and those in the example text shown on the update notifications admin screen.
All useable options are on the botton of the page. I hope I can help you! with kind regards, Stefan Rother -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!