[otrs] customer ldap auth not working

Once logged in as admin user I can query the ldap tree without difficulty. But customer users cannot login???? What am I missing? User record not being created at first login? If so how do I correct this? -- Jefferson K Davis Technology and Information Systems Manager Standard School District 1200 North Chester Ave Bakersfield, CA 93308 661.392.2110 ---------------------------------------------------------------- This message was sent using IMP, the Internet Messaging Program.