Thanks for the support Gerald. I have been using 3.2.9 for Windows. Im not sure how you can replicate it, but sadly I can replicate it very easily. Here is how I do it – after a successful install do the following:

 

1 – create a ticket

2 – Assign the ticket to queue Misc

BAM – error pops up

 

It may allow me to create a few tickets – no more than three, but the error always… ALWAYS pops up.

 

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Gerald Young
Sent: Friday, August 09, 2013 8:39 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Consistent AJAX communication errors are ruining my experience

 

Also, what version, what's the error, how can we replicate your experience? 

 

On Fri, Aug 9, 2013 at 11:28 AM, Renee B <otrs.list@perl-services.de> wrote:

What do the OTRS-/Webserver-logs say? (The OTRS log is at
<OTRS_HOME>/var/log/otrs.log, where <OTRS_HOME> is something like C:\OTRS)


On 09.08.2013 17:21, jose.salviati@accenture.com wrote:
> I love the potential of OTRS and want desperately to implement it at my current project but after installing it on no less than four different machines, over five different days, installing it using MySQL and Oracle, using the Windows, Suse Linux and Ubuntu versions and consistently getting "Error during AJAX communication" errors - I am ready to give up! I need some assistance!

>
> Now, to be fair, we never got far with the Oracle installation - even though I installed the DBD:Oracle Perl component the web installer never saw our Oracle database.  The Linux attempts failed for reasons I can't recall now. I want this to work in Windows and it is there that I get the AJAX error! When I run CheckDB.pl I can see the dbase so I know its fine. I can create tickets but when I click an option that has to populate other fields (Like queue that populates Owner) they error pops up. It allows me to enter a few tickets without error, but the error always pops up after two or three tickets have been created!
>
> Any guidance is very, VERY appreciated! Thank you.
>
> Jose
>

--
Perl / OTRS development: http://perl-services.de
OTRS AddOn repository: http://opar.perl-services.de

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