Hello,
When you click on "ticket" and the windows size "small" you are presented with a table like structure with fields such as "ticket, Age, Subject, State, Locked, Queue etc etc". Is there a way to add a custom field to this overview of all tickets.
This value is INSIDE of the ticket on the right side as a custom field but we'd like to see it on the overview aswell.
using otrs 2.4.8.
thanks
Neil