Hi all,
I have the same problem as describe in the FAQ 4200371
After the installation of the ITSM 3.0.5 module on OTRS 3.0.10 under Ubuntu : (before the module install the OTRS works fine with all pages)
"Login is not possible neither for agents nor for customers. Message "Your browser is too old. Please read the documentation...." will be displayed even on latest versions on different browsers. "
But the solution in the FAQ don't work !
FAQ4200371 solution
remove everything in $OTRS_HOME/var/tmp/Cache
search ZZZAuto.pm for lines like $Self->{'Frontend::Module'}->{'AgentStats'} = { ... }; and comment them out
remove ZZZAAuto.pm and run afterwards $OTRS_HOME/bin/otrs.RebuildConfig.pl
run following command "$OTRS_HOME/bin/otrs.LoaderCache.pl -o delete
Other idea ?
Thanks
Vincent
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