Hi

We have OTRS 5 in place at the moment, all is working well except for when we receive emails in from certain users who have the following footer in their emails

Kind Regards / Mit freundlichen Grüßen / Freundliche Grüße / Saludos cordiales / Saygılarımla / Cordialement

Were working on the assumption that the issue has something to do with the character set, our database is working in UTF8, with the following settings in my.cnf

[client]
default-character-set=utf8


[mysqld]
character-set-server=utf8