Re: [otrs] forbid cc: or multiple to:

Am 19.05.2004 um 15:41 schrieb Sebastien Guilbaud: Hi,

I'm fed up with this behaviour, I would like to bounce "invalid" tickets with a standard message "do not cc: anyone, and the to: field must contain only *one* adress"

Any ideas how to implement this ??

It should be possible to add a procmail rule that checks that Cc does not exist and with some clever rule you should be able to catch whether there's more than one recipient (or filter it to a small perl script, etc). Daniel