Ran SetPermissions.sh again .... with users and groups...... fixed the problem. thnks Justen Hess wrote:
Hey im getting an error every time i try to create a ticket (fresh install or OTRS 2.0.4):
Software error: Can't write /opt/otrs/var/log/TicketCounter.log: at ../..//Kernel/System/Ticket/Number/DateChecksum.pm line 87. For help, please send mail to the webmaster (webmaster@localhost mailto:webmaster@localhost), giving this error message and the time and date of the error.
looking at 87 die "Can't write $CounterLog: $!";
The TicketCounter.log file exists and has the correct permissions. I dont know perl so i have no idea what the rest around Line 87 means.
any ideas ???
thnks in advance. -J
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