yap...thats a good idea..Thanks... i will do that and let you know....Alex... -ekram On 05/07/2010 05:18 PM, Alexander Halle wrote:
Ekram wrote :
Yes, i saw. what i want to do is update database without touching the old otrs. ie. i want to update the backup sql using update script then import to the new one. Which is i think safe to do. Is it possible to do so?
Hi Ekram,
I suggest to install OTRS 2.04 on the new machine, then import the data and then upgrade to OTRS 2.4.7 on the new machine.
Or you could do the upgrade in a virtual machine with a copy of the old system and then import the data to the new machine.
Regards
Alexander
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