Go and edit each user and make sure the desired queue is set. Besides go to [Groups &lt;-&gt; Users] and make sure the user has rights under the desired groups.<br><br><div class="gmail_quote">On Wed, Feb 4, 2009 at 10:25 AM, Stephen Hawkins <span dir="ltr">&lt;<a href="mailto:shawkins@palisadesys.com">shawkins@palisadesys.com</a>&gt;</span> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">OTRS,<br>
<br>
I have created a new queue. &nbsp;If I click on queues in the Admin area I see it. &nbsp;However if I click on users and bring up myself, it is not in the list of queues to add. &nbsp;What am I missing?<br>
<br>
Steve<br>
-- <br>
Steve Hawkins<br>
Technical Support Engineer<br>
--<br>
&nbsp;Palisade Systems, Inc<br>
&nbsp;2625 N. Loop Drive, Suite 2120 - Ames IA, 50010 USA<br>
&nbsp;Email: <a href="mailto:support@palisadesys.com" target="_blank">support@palisadesys.com</a> - Web: <a href="http://www.palisadesys.com/" target="_blank">http://www.palisadesys.com/</a><br>
&nbsp;Phone: 1(888) 325-6500<br><font color="#888888">
--<br>
<br>
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</font></blockquote></div><br><br clear="all"><br>-- <br>Leonardo Certuche<br>301 284 6250<br><a href="mailto:leonardo.certuche@itcon-ltda.com">leonardo.certuche@itcon-ltda.com</a><br><a href="http://www.itcon-ltda.com">www.itcon-ltda.com</a><br>
Medellín, Colombia<br>