Are the files in your otrs/Kernel/Config/Files directory writable by
the web server?
Please check your permissions (or simply run
otrs/bin/otrs.SetPermissions.pl) and then access the SysConfig in the
Admin interface. This should resolve the issue.
--
Mike
On Tue, May 10, 2011 at 6:56 AM, ravi shanker
Hi, I have installed OTRS ITSM 3.0.2 version on otrs 3.0.7,installation was successful however when i'm trying to access CMDB or any other tab,i'm getting this error.. Module Kernel::Modules::AgentITSMChangeAdd not registered in Kernel/Config.pm!
Please help Ravi Shankar
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