Im trying not to take this thing off into an OS war. Muhammads point all have merit. I just cant cope with RPM or source right now. I was an early "Red Hat or DIE" guy. In recent years, ive been slowly turning against Red Hat & its variants as Ive collided with major issues. Yum helps but not enough for me. My 1st Debian was a painful experience and I swore Id never touch Debian again. 15 years later, Debian has matured to the point where it nearly always works 1st try, And Microsoft (I REALLY hate to give them ANY cred, but even IT is improving). Im just not having luck with RPM based distros. This does not mean they are bad, it just means Im too sick of bashing my head against the RPM wall to even consider it this year. Ive been doing sysadmin for a while. (Ive been using vi since 1980 -hint hint) 200 distros is a tad small number. A while back, over beer at Usenix, we lost count after 600. Im betting its over 800 (evil grin)
From a security standpoint, source builds rock.
The plant that Ive inherited, as long as its behind the firewall, I don't worry about security. It would be a waste of time anyway. What I am trying to do is create leaner servers on some older hardware, and do some serious configuration & package tracking. If OTRS.org has chosen to completely "dis" the Debian community, they should just say so. Reading the board, it looks like there has been some discussion of OTRS for deb but I don't know if this has been cancelled or not. (Someone should speak up and clarify this) Our MS wizard and I are in a race to see who can get a ticketing system up and stable 1st. If he wins, we go with MS. If * I * do, we go opensource. The 3possibilities are Windows solution (I for get which one), RT & OTRS. The boss hates RT so that's out. Im plinking away at this between other tasks. Anyway, lets not bore the list with an OS war. If OTRS has decided to give up on Debian, its OK, just say so! If there is an OTRS3 for deb in the pipeline, Please say so !